Co Jest Grane? Net Promoter Score Comic, in Polish
2-minute guide - the Net Promoter Score Comic in Polish
We were delighted to be contacted by Marcin Malinowski, a Poland-based Certified Net Promoter® Associate from Philips, who asked if we minded a translation of our famous cartoon guide to the Net Promoter Score®.
He also is happy to share his work here, so we would like to present to the Net Promoter community his Polish translation of our comic.
Download it here: PDF (14Mb). Please enjoy!
Marcin, Dziękuję!
PS If you would like to translate into other languages please let us know.
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(How a handful of customers can make or break you…)
One of the surprising secrets of e-commerce is that a small number of customers account for a large amount of sales. In fact, on a recent sample of large sites, just 7% of the customers accounted for 50% of sales revenue. For most e-commerce sites, this means if a few hundred customers decide to return or leave, it can make a big difference to hitting sales targets. In this webinar, aimed at e-commerce professionals, we promise you will pick up some useful tips to improve customer retention.
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Wednesday, 10 February, 2010.
Starting time: 17.00 Europe (Amsterdam, Paris), 16.00 London, 11.00 AM New York
Duration about 30 minutes. Free of charge, but limited places.
Mail for more info.
