CustomerGauge is a hosted software tool that helps organisations measure customer loyalty, understand customer sentiment, and respond to customer comments. Compatible with the Net Promoter® Score*, CustomerGauge allows organisations improve customer relationships and encourage loyalty.
Vertical Market Applications:
CustomerGauge can be used in many ways. Read more to find out about four common applications:
- Consumer Transactions (b2c) – Measure e-commerce or retail customers
- Business Relationships (b2b) – Better understand enterprise customers
- Customer Service Interactions – Measure satisfaction support operation
- Employee Satisfaction – Understand loyalty issues within your organisation
Alternatively learn more about CustomerGauge features.