Measure Employee Satisfaction

CustomerGauge Employee Measurement

Your most valuable company asset is your employee base.

Who should be most excited about your products and your brand? Your Employees!
Who can do the best job of selling you products and your brand? Your employees!

Measuring Employee Satisfaction will help you understand what is important to your staff and keep you focused on employee issues that need to be solved in order to get the most out of your workforce. This needs to be done on a regular basis and the results should be comparable over time so you can monitor trends.

A motivated workforce translates positively into Brand Value

By measuring and focusing on Employee Satisfaction you invest in your Brand and in your Company. But leaving it to a once-a-year multi-page survey means you spend time and money analysing the results and tackling problems too late.

Measure Employee Satisfaction

With CustomerGauge you can automatically survey your employee base on a regular basis by using the industry standard Net Promoter Score principles for your employees. This keeps it simple, easy to understand and fast to action. Our incremental approach delivers results in real-time, that managers can action in small achievable chunks.

You get immediate insight into what areas of your company are working well and what areas need improvement. And you can measure individual levels of management, compare them against each other and bonus them on their employee performance.

CustomerGauge is built for speed of implementation and ease-of-use. No need to manage research agencies, or new IT implementations. You can make small changes on the fly. There are no expensive upgrades. It is web based – there is no need for a big up-front capital investment.

Net Promoter Score^® as standard

CustomerGauge measures customer loyalty using the industry standard Net Promoter Score system, a one-question survey technique that takes only seconds for an employee to complete, and yields high response rates.

Net Promoter is widely used in global enterprises and is fast becoming a discipline that allows companies to benchmark themselves against competitors.

Reporting Results

CustomerGauge has over 20 standard reports to help you analyse results. You can tag results manually or allow your staff to pick key issues from a list. Using our workflow system you can route issues to relevant managers. Dashboards for multiple levels in the business help distribute the results and show improvement trends. Understand risks from attrition, and share best practice from the most motivated staff.