What works best for Net Promoter® Score: Web Surveys or Phone Surveys?
16.00 UK / 17.00 CET
Wednesday 7 December 2011 Register
Find out how in just 15 minutes in this interactive session, the next in our Net Promoter Best Practice Series.
Led by Robert Kerner and Adam Dorrell, this webinar looks at the pros and cons of both web and phone surveys – with cost comparisons, a look at the value, and when to use either web or phone.
This is a fast run through, with practical examples, plus a short Q&A session at the end. It should be useful for those considering the design and implementation of a Net Promoter program. REGISTER here