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Are you prima donna, or pauper?
Blog by Adam Dorrell

February 14, 2018

Which Customers do you save? From MarriotYou'll get the gist of the article marked on the Seeds Of Growth site with this graphic. If you need to do some triage on customer service issues, this matrix would be a good place to start.

Next Up: 2-minute guides: the Net Promoter Score Comic

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