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Are you prima donna, or pauper?

Which Customers do you save? From MarriotYou'll get the gist of the article marked on the Seeds Of Growth site with this graphic. If you need to do some triage on customer service issues, this matrix would be a good place to start.

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The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.