2016 NPS® Benchmarks Survey [Report], Part 2

Following the success of our 2016 NPS Benchmarks Survey Report, Part 1, NPSBenchmarks.com is happy to share with you Part 2! 

In this report we take your Net Promoter Score knowledge to the next level, with exclusive highlights on NPS' connection with revenue and retention growth. 

We have found that one of the most pressing questions regarding the Net Promoter Score is how it correlates to business growth. In 2016 NPS Benchmarks Survey Report, Part 2 we show that the system can propel meaningful growth for companies. Here are just a few of our key findings that prove the connection between Net Promoter Score and business growth:

1) 46% of NPS Leaders tie NPS to Revenue.

2) They also report more than 3.2x Return on Investment

3) NPS Leaders can experience up to 20% customer retention gain

Want to learn more ground-breaking insights on NPS? Download the 2016 NPS® Benchmarks Survey [Report], Part 2 below and find out how to leverage the power of NPS! 

Download Report Now