The Ultimate CX & NPS® Book Giveaway
by Cvetilena Gocheva
According to a study by Walker, customer experience will overtake price and product as the key brand differentiator by 2020. In order to build a successful and sustainable CX program, companies need to also have a powerful and advanced Net Promoter Score® tool. Group these two together and you've got yourself the two metrics that correlate directly to your future business revenue.
In order to help you understand the trends that drive CX & NPS® success, CustomerGauge is giving away their top 5 "must-read" books.
We’re giving away:
✔ The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
✔ Next Generation Net Promoter®: How to Monetize a Net Promoter System and Create Profitable Growth ✔ Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
✔ The Ten Principles Behind Great Customer Experiences
✔ The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Submit your details now and you might be among the 5 lucky winners.
The winners will be announced on Monday, June 26th.
Click the image below to enter the competition!
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