The world's only NPS® and retention software tailor-made for the global B2B enterprise: Measure experiences. Act on results. Accelerate your growth.
Monetized Net Promoter System
We’ve extended the industry-standard Net Promoter System® to include feature sets that focus on retention and growth.
Customer Experience Management
Take the complexity out of managing client relationships with features that ensure a seamless, cross-channel experience.
Employee Net Promoter Score
Turn employee engagement into the cornerstone of your company culture with one, dedicated eNPS platform.
Ask the experts. Learn which workshops & consulting services will help you transform your CX and Net Promoter program.
Bottom and top line growth made real-time. Meet the world's first Monetized Net Promoter platform with ROI in its DNA—intelligent, intuitive, scalable and c-suite approved.
Features that drive growth every step of the way
Optimized Survey Builder
Comprehensive Case Tracking
Retention & Revenue Toolset
NPS SWOT Analysis
“One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”
Joe Bartling Director of Analytics
“I saw (using CustomerGauge) a key new client voicing frustration, so I called them up and asked what was troubling them. He explained, and we solved it within about two days. He called me back, and said ‘You’ve got a customer for life.”
Russell Evans CEO, Wolters Kluwer Asia
“We have seen a sharp reduction in churn. Within the last two years alone, we've seen a 50% bump in retention.”
TJ Waldorf VP of Inside Sales & Marketing
“We have moved beyond claiming to be a customer-centric organization - now we have the evidence to back it up.”
Craig Scowen Market Development Manager