Never Lose.

Join the #1 B2B Customer Retention Platform in the
World and Never Lose a Customer Again

Customer Churn
Net Promoter Score
Retention SolutionJAN FEBMARAPRMAY
New Resource Available

Get our latest eBook: "The Executive’s Guide to a Net Promoter System®"

You’re at Risk of Losing Your Customers - It’s a Fact.

Follow Our Proven Playbook to Win Them Back.

Every successful team in sports history had an effective playbook that helped propel them to victory. We’ve found it’s no different in business. Explore the industry’s first customer retention playbook designed to help companies just like yours, never lose a customer again.

CustomerGauge allows you to:

  • Easily gather feedback and uncover actionable insights.
  • Resolve any issues with fast Fire Fighting.
  • Share learnings with clients in Business Reviews.
  • Activate brand champions to refer you more business.
  • Identify possible up- and cross-sell opportunity to maximize your program ROI.
And we’re just getting started...

Join the “Never Lose” Movement.

CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool, based on the Net Promoter System. But we believe our true calling reaches far beyond our best in class system.

We help companies Never Lose a Customer. This is what drives us every single day. We believe it’s time for companies to activate their promoters, upsell and cross-sell more effectively, reduce churn, and take control of their entire customer experience. CustomerGauge is trusted by top B2B companies like H&R Block, Wolters Kluwer, Philips, Black Duck, Nilfisk, Electrolux, and DHL to retain their customers. Isn’t it time you joined the movement?

Join the "Never Lose" movement

“One of the best vendors I have worked with in a 25 year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”

Joe Bartling - Director of Analytics at H&R Block

“We have moved beyond claiming to be a customer-centric organisation – now we have the evidence to back it up.”

Craig Scowen - Market Development Manager at Wolters Kluwers

“CustomerGauge’s strength is to find the right balance of powerful analytics and usability.”

Thomas Walder - Head of Marketing Systems & Process Management at Kuoni

We’ll Guide You Every Step of the Way

Learn how to measure, retain, and grow your customer base with our unparalleled resource library offering insights into every facet of a successful customer retention program leveraging the power of monetized NPS.

View our resources



This playbook walks you through a step-by-step process to better manage customer relationships.

Never Lose a Customer Again!

Discover how CustomerGauge can help you retain every last customer.