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CommunicateHealth, Inc. NPS | CommunicateHealth, Inc. Net Promoter Score 2022

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CommunicateHealth, Inc. is a health education and communication firm specializing in improving health literacy on the Web. The CommunicateHealth family includes a talented pool of plain language writers, designers, usability specialists, researchers, and health educators.

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Score Updated November 21, 2024

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

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