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Genysis Brand Solutions NPS | Genysis Brand Solutions Net Promoter Score 2022

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Genysis Brand Solutions is a customer-centric, turn-key powder manufacturer based in Salt Lake City, UT. Genysis Brand Solutions specializes in delivering best-in-class nutritional supplements from new product formulation and flavoring, all the way through sourcing, CGMP testing, blending, packaging, and logistics services.

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Score Updated July 3, 2022

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What is Net Promoter Score?

Net Promoter Score, or NPS® is a loyalty metric developed by Fred Reichheld and was introduced by him in his 2003 Harvard Business Review article "The One Number You Need to Grow". At its core, NPS can be termed as a metric that measures a customer’s willingness to recommend a brand’s product and services to their friends, family and colleagues.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. CustomerGauge conducted a study in 2016 and published the average Net Promoter Scores by industries. For example, the Cable and Telecommunications industry’s average Net Promoter Score is at or below 30. Retail, Transportation & Logistics and Wholesale on the other hand get a 50 or more Net Promoter Score on average.

About Our NPS Benchmarks

CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.