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InSight Psychiatry NPS | InSight Psychiatry Net Promoter Score 2022

Company Type: B2C

Company Size: Medium

NPS

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InSight Telepsychiatry has reported it achieved an overall Net Promoter Score® (NPS®) of +53. InSight is the leading national telepsychiatry organization with a mission to transform access to behavioral health care through innovative applications of technology.


InSight has over 17 years of experience with telepsychiatry and serves over 225 organizations across 26 states with its on-demand, scheduled, connected services and Inpathy divisions.

NPS Benchmarks Certified

Yes

Feedback Collection Method

N/A

Net Promoter Type

Transactional & Relationship

Response Rate

N/A

Score Updated September 30, 2018

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

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What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

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