The National Research University Higher School of Economics is one of the leading and largest universities in Russia. The university specializes in economics, social sciences, mathematics, computer science, media communications and design. It has more than twenty departments, with its main campus located in Moscow and three additional campuses. National Research University Higher School of Economics achieves NPS of 30 for 2014.
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Score Updated March 7, 2018
CustomerGauge was voted the #1 NPS platform for B2B organizations by Gartner for three years running. We not only help you measure and understand your customer's voice, we've built a tailored methodology that drives real revenue results despite the complexity of B2B customer relationships.
Type: B2C
Size: Large
Type: B2B/B2C
Size: Small
Type: B2B
Size: Small
Type: B2B
Size: Medium
Type: B2C
Size: Small
NPS BENCHMARKS REPORT
We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.
What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.
CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.
