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Nikon NPS | Nikon Net Promoter Score 2022

Company Type: B2C

Company Size: L

NPS

(-4 points )

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Nikon Corporation, also known just as Nikon, is a Japanese multinational corporation headquartered in Tokyo, Japan, specializing in optics and imaging products. Nikon's products include cameras, camera lenses, binoculars, microscopes, ophthalmic lenses, measurement instruments, rifle scopes, spotting scopes, and the steppers used in the photolithography steps of semiconductor fabrication, of which it is the world's second largest manufacturer. Nikon achieved NPS of 61 for 2016.

NPS Benchmarks Certified

No

Feedback Collection Method

N/A

Website

Net Promoter Type

N/A

Response Rate

N/A

Score Updated April 10, 2018

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Nikon News

Date

Update Description

Score Change

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12/08/15

Nikon​ achieved Net Promoter Score (NPS) of 65 for 2015.

65

04/03/18

 "As compared to 2017, Nikon had a significant rise in its Net Promoter Score (NPS)."

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

About Our NPS Benchmarks

CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.