Tinyclues enables large B2C companies to plan intelligent marketing campaigns, both customer-centric and aligned with their business goals. It uses a deep learning technology to offer a unique new AI-first experience, where they can directly apply their campaign ideas and goals, and in a few minutes develop the best course of action. Founded in 2010, the company benefited from rapid growth and has received $18M Series B funding in February, 2018. Tinyclues has demonstrated steady customer loyalty with a Net Promoter Score of 60 that very year.
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Score Updated February 15, 2019
CustomerGauge was voted the #1 NPS platform for B2B organizations by Gartner for three years running. We not only help you measure and understand your customer's voice, we've built a tailored methodology that drives real revenue results despite the complexity of B2B customer relationships.
NPS BENCHMARKS REPORT
We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.
What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.
CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.
