Add Your Score

menu

NPS® & CX Benchmarks Report

Get NPS scores for 1,000s of companies

GET THE REPORT

×

Add a company to our Database

×

Thank You!

Your score has been submitted - it will appear shortly.

Industries / Consumer Brands / Consumer Electronics

Consumer Electronics NPS Score Benchmarks

Companies: 52

NPS

circle dotted line

In the consumer goods sector as a whole, the average net promoter score (NPS) is 41 (CustomerGauge Study, 2020).


Download our annual NPS Benchmarks Report here to compare your NPS score to others in the consumer goods industry.

Discover top Consumer Electronics NPS scores below

Score Updated May 26, 2022

Top - Least Performing

Recently - Previously Added Scores

Small - Large Company Size

B2C-B2B Company Type

Sort
NPS

Recently - Previously Added Scores

Top - Least Performing

Small - Large Company Size

B2C-B2B Company Type

Sort
NPS

CustomerGauge

CustomerGauge was voted the #1 NPS platform for B2B organizations by Gartner for three years running. We not only help you measure and understand your customer's voice, we've built a tailored methodology that drives real revenue results despite the complexity of B2B customer relationships.

NPS Benchmarks Blog

What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

About Our NPS Benchmarks

CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.