MTN Iran's Net Promoter Score is 33 according to the latest available source (Retently, 2017).
Irancell is an Iranian telecommunications company that operates Iran's largest 2G-3G-4G-4.5G-5G mobile network, and fixed wireless TD-LTE internet services. It is the first provider of 5G internet in Iran. As of 2013, Irancell holds a revenue of 4.9 billion dollars. It is the 32nd largest company in Iran. Currently, MTN Group holds a 49% percent stake in the Irancell consortium, while Kowsar Sign Paniz (KSP) holds the other 51% of shares.
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Score Updated February 9, 2022
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We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.
What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.
CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.