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Nokia Corporation is a Finnish multinational communications, information technology and consumer electronics company, founded in 1865. Nokia's headquarters are in Espoo, Uusimaa, in the greater Helsinki metropolitan area. In 2017, Nokia employed approximately 102,000 people across over 100 countries, did business in more than 130 countries, and reported annual revenues of around €23 billion.
http://mybroadband.co.za/news/smartphones/132186-top-smartphone-brand-in-south-africa-revealed.html
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Score Updated February 23, 2017
Date
Update Description
Score Change
Link
11/03/17
"We have got a great response to the Nokia 3, Nokia 5, Nokia 6, and Nokia 8 in India. Their NPS (Net promoter score) for all these phones are a record high."
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03/26/18
Nokia Cognitive Analytics for Customer Insight provides a holistic, real-time view of the customer experience.It features Net Promoter Score (NPS).
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07/18/18
According to the partners, the collaboration will help the company achieve best experience in the market and lead to a more positive net promoter score (NPS).
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CustomerGauge was voted the #1 NPS platform for B2B organizations by Gartner for three years running. We not only help you measure and understand your customer's voice, we've built a tailored methodology that drives real revenue results despite the complexity of B2B customer relationships.
NPS BENCHMARKS REPORT
We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.
What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.
CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.
