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University of Surrey NPS | University of Surrey Net Promoter Score 2022

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The University of Surrey is a public research university located within the county town of Guildford, Surrey, in the South East of England, United Kingdom. University of Surrey specialises in science, engineering, medicine and business. University of Surrey received its charter on 9 September 1966, and was previously situated near Battersea Park in south-west London.

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Score Updated November 21, 2024

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

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CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.