Originally, this Retention Response Tool-Kit was created as a guide for our customers. We wanted to arm them with practical tips for managing their employee & account experiences amidst the pandemic. But the magnitude of businesses affected by the pandemic made it apparent that this guide should be available for all companies with more than 100 employees. So we're opening it up to the public. In this tool-kit, we cover 5 account retention strategies, 4 employee retention strategies, and over 20+ examples of how other companies are putting customers & employees first.
Understand how the pandemic has impacted your customers and what this mean for the direction and management of your account experience program.
Your employees are the heartbeat of your organization but they, too, have been affected by the pandemic. Now is the time to find new ways to monitor their well-being.
See real-life examples of how other companies are adapting to the times and providing exceptional experiences for their employees and account stakeholders.
Learn what CustomerGauge is doing to provide relief to our employees, healthcare workers on the front-lines of COVID, and our accounts in need of assistance.