Employee churn is bad for business, and considering that only 27% of your employees are considered “highly engaged”, you’re in danger of losing them. Enter CustomerGauge's Employee Experience solution and Employee Net Promoter System®—the most sophisticated eNPS® and EX software on the market.
Understand how to improve day-to-day operations across departments.
Identify root cause immediately and act to address issues before you lose top talent.
Happier employees translates to higher overall performance & retention.
Reduce onboarding and training costs by better understanding “good fit” employees.
Traditional employee surveys are long and cumbersome, conducted once a year, and offer no further analysis capabilities to dig into the data. Employee Net Promoter Score® surveys use only 1-2 questions, are conducted 2-4x a year and have the backing of the same robust analytics platform powering CustomerGauge's Account ExperienceTM software.
Employee Experience takes the key features of our Account Experience solution and focuses them on bettering employee experiences.
✓ Anonymous feedback
✓ Real-time analytics and feedback monitoring
✓ Permission-based organizational hierarchy
Infrastructure and Security
Push & Pull Data
“CustomerGauge's eNPS tool gets anonymous feedback from our employees and then we segment the feedback into categories. This allows us to find the bigger things that pop up that the majority of employees want changed.”
Colleen Dobbin Human Resources
“One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”
Joe Bartling Director of Analytics
“We have seen a sharp reduction in churn. Within the last two years alone, we've seen a 50% bump in retention.”
TJ Waldorf VP of Inside Sales & Marketing
See how your CX program stacks up against the competition and best practices for future success.