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May 5, 2022

Blog by Ben Goodey

Account Experience Awards 2022: What We Learned From the Winners

The CustomerGauge AX Awards are over—what a wonderful celebration of B2B customer experience leaders it was. The 200 guests heard all about what it means...

The Path to 80 NPS w/ Brian Hodge (And Soccer Shots)

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Company Culture

Account Experience

When to Send Your NPS Surveys (What The Data Says)

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The Chief Customer Officer: Roles, Responsibilities and ROI

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Recent Posts

B2B Referral Marketing: Your Guide to Building an Effective Referral Program

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Customer Retention

Account Experience

Referral Marketing

Which Is the Best Platform for Customer Churn Reduction?

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8 Tested Strategies to Reduce Customer Churn

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What’s the Average Churn Rate by Industry?

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The 5 Types of Customer Loyalty

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Customer Loyalty

Reduce Churn Now: 5 Methods to Prevent Customer Churn

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B2B

The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.