Videos & Webinars
May 5, 2022
Blog by Ben Goodey
The CustomerGauge AX Awards are over—what a wonderful celebration of B2B customer experience leaders it was. The 200 guests heard all about what it means...
The Path to 80 NPS w/ Brian Hodge (And Soccer Shots)
When to Send Your NPS Surveys (What The Data Says)
The Chief Customer Officer: Roles, Responsibilities and ROI
Net Promoter Score for B2B—Adapted The Right Way
How to Calculate Net Promoter Score (NPS) | Easy NPS Calculation Formula
Measuring Customer Feedback
Net Promoter System
How to Calculate Customer Retention Rate in Excel [Analysis Template]
6 Visualizations For Your Customer Churn Dashboard (NPS)
6 Ways to Include NPS in Your Customer Retention Dashboard
How SmartBear Brought in $6M in Referrals with a Close Rate of 47% Using AX
See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.