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ISS A/S NPS | ISS A/S Net Promoter Score 2022

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ISS A/S is a Facility Services company founded in Copenhagen, Denmark in 1901. ISS services include: cleaning services, support services, property services, catering services, security services and facility management services. ISS has nearly 500,000 employees and activities in approximately 75 countries across Europe, Asia, North America, Latin America and Pacific.

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Score Updated March 28, 2024

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

About Our NPS Benchmarks

CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.