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Allianz NPS | Allianz Net Promoter Score 2022

Company Type: B2C

Company Size: Large


(24 points )

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Allianz NPS score's Net Promoter Score is 79 according to the latest available source (Allianz, 2020).

Allianz is a global insurance group offering insurance and asset-management services. The insurance business is organised in three segments: property-casualty insurance, life and health insurance, and asset-management. Allianz is one of the largest asset managers in the world with its Pimco franchise.

Download our annual NPS Benchmarks Report here to compare Allianz to others in the insurance industry.

Net Promoter Type


Response Rate


Score Updated February 6, 2022



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Allianz News


Update Description

Score Change



Allianz Group achieves NPS of 8 for 2013.



Allianz scores a net promoter score (NPS) of 55 in 2017. The score then rose 5% points globally to 60 percent.


(47 points )


"For Allianz, the Top Down Net Promoter Score methodology is the key measure of broker sentiment towards the business and it allows us to benchmark our performance against key competitors."



CustomerGauge was voted the #1 NPS platform for B2B organizations by Gartner for three years running. We not only help you measure and understand your customer's voice, we've built a tailored methodology that drives real revenue results despite the complexity of B2B customer relationships.

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What is Net Promoter Score?

We've written a complete guide to "What is Net Promoter?" here. In short, Net Promoter is a system designed to create sustainable, healthy growth through retention, upsell and referrals. Learning how to calculate NPS is your first step to understanding the mechanism of NPS clearly.

What is a good NPS score?

What is a good Net Promoter Score varies greatly between industries. There's a number of ways to compare your score—but ultimately, who knows if other companies are tracking their score according to best practice? Or if they're manipulation their results? For that reason, your best benchmark of success is your own NPS score in previous years.

About Our NPS Benchmarks

CustomerGauge NPS Benchmarks collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.