Loyalty Spectrum Analyzer: A New Visualisation for b2b Surveys with Net Promoter Score

Learn about our new b2b feature - available now

CustomerGauge Benefits

CustomerGauge is the answer to your surveying needs: modern, simple to use web-based customer measurement system based on the industry standard Net Promoter Score.

Measuring Business Relationships (b2b)

Imagine if you could get a report on each one of your enterprise clients, and understand how loyal the key decision makers are to your company...

Measuring Consumer Transactions (b2c)

Consumers are increasingly demanding a better connection with brands. They expect retailers and manufacturers to respond better to their email enquiries or online-purchase questions.

Net Promoter® Score Reporting

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CustomerGauge is the simplest, fastest way to measure Net Promoter Score in your organisation

Learn more about CustomerGauge Features.

Measure. Understand. Respond.

CustomerGauge helps you automatically measure loyalty of customers, business partners and employees using the industry standard Net Promoter Score®. It brings you results in real-time.

Now you can make decisions based on objective information. The customer’s voice will inform your business. And see an improvement in retention and revenues.

Find out more about how we can help you:

CustomerGauge & Net Promoter News

09/02/2010: A Simple Customer Rescue and Reward Plan

We’d like to share a short 6-step plan for customer retention, based on some... [More...]

01/02/2010: CustomerGauge introduces new b2b survey tool for Net Promoter Score with publishable Document of Record

CustomerGauge announce new Net Promoter® Score tool for small and medium enterprises.... [More...]

29/01/2010: Co Jest Grane? Net Promoter Score Comic, in Polish

2-minute guide - the Net Promoter Score Comic in Polish We were delighted... [More...]