CustomerGauge Benefits

CustomerGauge is the answer to your surveying needs: modern, simple to use web-based customer measurement system based on the industry standard Net Promoter Score.

Found In Translation: Net Promoter Customer Comments Automatically Translated

Learn how you can get Net Promoter comments translated in 60+ languages!

Automatic Root Cause Analysis for Net Promoter with a Waterfall chart

Download the presentation and try a sample survey!

Real Time Customer Feedback Done Right

Net Promoter Score, Verbatim Comments on a Digital Sign. See how we bring customer comments to life!

Loyalty Spectrum Analyzer: A New Visualisation for b2b Surveys with Net Promoter Score

Learn about our new b2b feature - available now

Net Promoter® Score Reporting

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CustomerGauge is the simplest, fastest way to measure Net Promoter Score in your organisation

Learn more about CustomerGauge Features.

Measure. Understand. Respond.

CustomerGauge helps you automatically measure loyalty of customers, business partners and employees using the industry standard Net Promoter Score®. It brings you results in real-time.

Now you can make decisions based on objective information. The customer’s voice will inform your business. And see an improvement in retention and revenues.

Find out more about how we can help you:

CustomerGauge & Net Promoter News

27/01/2012: Net Promoter News: Kérastase 80, Cohiba 59, Declaration at Lords, NPS almost called Happiness Score

Study reveals evolving UK consumer habits, most advocated brands Recent research... [More...]

: Avoiding a Night in the Barrel: What businesses can learn from the US Navy Greenie Board

It’s a dark stormy January night in the Eastern Mediterranean. You are the... [More...]

11/01/2012: Webinar Wednesday: Relationship Surveys vs. Transactional Surveys, in 17 minutes

16.00 UK / 17.00 CET Wednesday 11 January 2012 (ARCHIVED) What works best for... [More...]