With actionable feedback coming from over 15,000,000+ surveys sent across the world, CustomerGauge Account Experience is the most trusted customer feedback solution for technology companies on the market. Our Technology experience solution allows you to act on B2B feedback in real-time and make the voice of the customer your lasting competitive advantage.
Surveys For The Biggest
Names in Technology
-Jennifer Mahoney, Smartbear
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Access the largest collection of Technology NPS & CX benchmarks on the planet and see how your program stacks up today.
Global professional services are more competitive than ever. But some of your peers are growing faster than ever—so what’s their secret? They have deployed an ‘always on’ channel feedback strategy that operationalizes experience insights, integrates SLAs, and keeps them one step ahead of competition
Feedback is the lifeblood of your business—CustomerGauge’s Account Experience software helps technology companies engage with customers across all channels so you can transform your business in real-time.
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Good or bad, customer feedback is an opportunity to grow your bottom line. CustomerGauge gives you the tools to follow-up with every survey respondee in <48 hours, so you’re always on top of upsale, referral and churn-busting opportunities.
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For too long, the technology market has relied on ‘gut feelings’ to understand customer health—those days are over. With CustomerGauge, you’ll empower your sales and CX teams with feedback analyses and at-risk revenue data, so they’ll know exactly who needs attention.
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With a one-click add from our widget library, you can look at your customer feedback in 100s of different ways. Easily discover which accounts are ready to grow and which are at-risk of churn
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Looking to improve your technology customer experience? We'll, you’ve come to the right spot! Check out our latest resources for tips, tricks, and yes, even technology NPS benchmarks!
NPS from CustomerGauge helps us make informed decisions to improve customer loyalty.
Hans Christen Grøsleth
SuperOffice
A very successful transition from our previous platform and we’re already seeing the benefits of the platform. in addition, the new features...
Tracy Kirby
Head of Customer Service
CustomerGauge paid for itself in the direct referral sales it creates.
Václav Vajgl
HP Tronic
CustomerGauge made it really easy. It was like,Hey, you know, just kinda sign on the dotted line. We’ll get you started. We’ll...
Leif Cedarbloom
Effortless Office
We know getting stuff done can be more than a one person job. With CustomerGauge we sync with companies that you use to make your experience with us that much easier. Explore all of our integrations.
FreshDesk
Salesforce
Slack
Sugar CRM
MS Dynamics
Every month you are losing money to churn whether you realize it or not. Account Experience helps you get control of churn and generate net-new opportunities so you can grow faster than your competition.
CalculateDon't Know Their ROI
With over 24,000+ data points collected across 12 B2B industries, this is the most comprehensive B2B NPS & CX benchmarks report on the planet.
