With actionable feedback from over 3M+ outlets and delivered to over 10,000 seats worldwide, CustomerGauge Account Experience is the most trusted channel feedback solution for all Beverage companies in the market. Our CPG experience solution allows you to act on channel feedback in real time and make the voice of the customer your lasting competitive advantage.
responses generated across
the world...
-Luiz Gondim, AB InBev
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Access the largest collection of Beverage NPS & CX benchmarks on the planet and see how your program stacks up today.
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The Beverage market is more competitive than ever and some of your peers are growing fast —what’s their secret? They have deployed an ‘always-on’ channel feedback strategy that operationalizes experience insights, integrates SLAs, and keeps them one step ahead of their competition.
The key to unlocking massive market share is perfecting your channel experience. CustomerGauge Account Experience solution increases visibility into your channel operations by measuring & acting on channel feedback in real time to drive significant market share and growth.
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Transform your feedback strategy from a once-a-year collection effort to an ‘always-on’ listening program to capture and act on every interaction at scale.
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CustomerGauge’s Account Experience platform is the only one in the world which integrates CPG benchmarks directly into the product to help maximize growth.
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For too long, the Consumer Packaged Goods market has relied on ‘gut feelings’ and ‘opinions’ of channel health — those days are over. With CustomerGauge’s Account Experience solution, you can operationalize channel feedback with a data-first approach to maximize market share and growth.
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Looking to improve your Beverage customer experience? You’ve come to the right spot! Check out our latest resources for tips, tricks, and of course, Beverage NPS benchmarks!
After a successful pilot, we rolled out CustomerGauge to 50+ countries and the program is now one of our CEOs top-priority projects.
Matthieu Simon
We have 27+ markets where we’re deploying the Account Experience software and playbooks.
Luiz Gondim
We saw significant results after the first hour of going live—we could immediately see how this was going to impact the entire...
Stuart Ward
The CustomerGauge team helped us move from a traditional call-center approach to a digital-first approach at scale without losing the customer voice.
Jeffrey Jahn
We know getting stuff done can be more than a one-person job. CustomerGauge syncs with companies that you use to make your experience with us that much easier. Explore all of our integrations.
Hubspot
Salesforce
Slack
Sugar CRM
MS Dynamics
Every month you're losing money to churn whether you realize it or not. Account Experience helps you get control of churn and generate net-new opportunities to grow faster than the competition.
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With over 24,000+ data points collected across 12 B2B industries, this is the most comprehensive B2B NPS & CX benchmarks report on the planet.
