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ICON Communication Centres s.r.o. is a multilingual BPO and call centre specialising in inside sales and account management customer experiences for B2B brands. ICON's solutions harness a combination of cutting-edge technology and A-player human resource to deliver high-touch, high-value customer interactions in 30 languages at a native- level. Outsourcing specialists design bespoke inside sales journeys that target, convert, onboard, develop and retain B2B customers. ICON's end-to-end monitoring accurately measures every touchpoint to ensure continuous improvement and return on investment.