Milkymap allows users to create uniform Customer Journey Maps and makes sharing and collaborating easy, elevating the Customer Experience bar for everyone. CX Metrics and other customer (feedback) data can be structured into a comprehensive overview in the CX Life Cycle Model®️ through an API, functioning as a framework to connect Customer Journey Maps.

By incorporating KPIs and targets, our unique CX Actionboard®️ helps you prioritize customer journeys and take action, real-time.’