Growth is more than a single step. It’s a journey. Wherever you are in your Net Promoter® journey—whether it’s measuring customer feedback, acting to close the loop or growing your retention and referrals—we’ll get you where you need to go. And then some.
Craft beautiful surveys, built with brand-in-mind. Determine root cause with simple touch point analysis and measure the most important KPIs to make an impact. All housed in a best-in-class Voice of Customer platform.
Net Promoter Score is what you make of it. Act in real-time with automatic fire-fighting and comprehensive case tracking to create a seamless customer experience.
Maximize referrals, up-sells and cross-sells to turn detractors into promoters. Promoters into advocates. Advocates into profitable growth.
Infrastructure and Security
Push & Pull Data
“Hands down the best vehicle for client feedback that I have ever used!”
Jason Weed Director of Customer Experience
“CustomerGauge provided us with a state of the art NPS system, reacted quickly to our questions, and gave us proactive tips for improvements.”
Marc Bloemraad Marketer at Alphabet
“We have moved beyond claiming to be a customer-centric organization - now we have the evidence to back it up.”
Craig Scowen Market Development Manager