Request Demo

Case Study: Lights, Camera, Feedback! How Bavaria Film Implemented Net Promoter Score

How one of Europe’s largest film production companies implemented Net Promoter® Score with CustomerGauge, and is changing the organisation as a result.

In 2011 Bavaria Film started to implement Net Promoter Score (NPS) with the help of CustomerGauge.

This 2-page case study explains how they overcame issues of what data to use, internal resistance to roll-out, and turned the project into a success.

Download the case study here:

Next Up: CustomerGauge - Taming the complexity of enterprise Salesforce with Account Experience™ simplicity

Get The Most Comprehensive B2B NPS and CX Benchmarks Report on The Planet

Get the eBook

Might we also interest you in...

Close Close
B2B

The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.