Request Demo

Case Study: Lights, Camera, Feedback! How Bavaria Film Implemented Net Promoter Score

Blog by Ian Luck
February 14, 2018

How one of Europe’s largest film production companies implemented Net Promoter® Score with CustomerGauge, and is changing the organisation as a result.

In 2011 Bavaria Film started to implement Net Promoter Score (NPS) with the help of CustomerGauge.

This 2-page case study explains how they overcame issues of what data to use, internal resistance to roll-out, and turned the project into a success.

Download the case study here:

Subscribe now to get the latest from the CustomerGauge Blog
See our Privacy Policy and GDPR terms.
More On This Topic
Loading Symbol
Ready to See CustomerGauge in Action?
Request Live Demo