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Get NPS scores for 1,000s of companies 👇
How one of Europe’s largest film production companies implemented Net Promoter® Score with CustomerGauge, and is changing the organisation as a result.
In 2011 Bavaria Film started to implement Net Promoter Score (NPS) with the help of CustomerGauge.
This 2-page case study explains how they overcame issues of what data to use, internal resistance to roll-out, and turned the project into a success.
