[caption id="attachment_17708" align="alignright" width="241"] Adam Dorrell[/caption]
On Monday the 25th of April, CustomerGauge will be presenting in London, at Customer SuccessCon Europe 2016. CustomerGauge CEO and co-founder, Adam Dorrell and VP of Product Management & Marketing, Jørgen Bo Christensen will attend and host a session.
Customer SuccessCon is an initiative by The Customer Success Association, which will share best practices on Customer Success issues, discuss the state of the profession and what the future holds for Customer Success.
[caption id="attachment_17709" align="alignright" width="240"] Jørgen Bo Christensen[/caption]
Adam Dorrell will run a session on “Reducing Customer Mortality” - a session in which he links solutions for customer churn with low-cost and practical methods of reducing childhood mortality, inspired by the United Nations Millennium Development Goals.
Armed with real client case studies, and best practices based on ten years of CustomerGauge experience in Net Promoter®, Adam will show how setting goals can make a big impact on customer retention, and how integrating what customers “say” with what they “spend” can help predict future spend.
[caption id="attachment_17737" align="aligncenter" width="721"] Source: DoubleTree by Hilton[/caption]
Who: Led by Mikael Blaisdell, Executive Director of The Customer Success Association, Customer SuccessCon is a conversation about the current state of the profession and the vision for its future. The conference speakers include some of the most experienced and visionary thought leaders in the Customer Success community.
Where: DoubleTree by Hilton - London Victoria, 2 Bridge Place SW1V 1QA London United Kingdom
Date/Time: Monday, April 25, 2016 from 1:00 PM to 8:00 PM (BST)
To learn more about creating successful customers that stay loyal longer and spend more, come and join Adam Dorrell and Jørgen Bo Christensen in London on the 25th of April at the beautiful DoubleTree by Hilton Hotel. Just follow the link below for more information.