How Does Culture Impact the B2B Account Experience? | CustomerGauge How Does Culture Impact the B2B Account Experience?

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How Does Culture Impact the B2B Account Experience?

We recently kicked off the first of our weekly Experience on the Rocks events with guest panelists Megan Bowen and Alain Hunkins. Megan is Chief Customer Officer at Refine Labs and has an impressive background running experience programs across small start-ups and large companies. Alain is the bestselling author of Cracking the Leadership Code and coaches companies all over the world on creating strong cultures that make an impact to the bottom line. 

The conversation was all about company culture, leading a team, and how it affects the overall customer experience. Megan and Alain had some fascinating opinions on the topic that will make you rethink the way you think about company culture.

WATCH THE FULL EVENT:

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You can join us every Thursday at 4:30 PM EST on the live Zoom meeting. We will have a new panel every week answering your questions.

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