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CustomerGauge
CustomerGauge generic D2C (e-commerce) presentation - Automatically Measure Net Promoter Score®, Customer Voice etc... (May 2009) - pdf 10Mb- CustomerGauge generic b2b presentation - in-depth measurement of Net Promoter Score®, (May 2009) - pdf 9Mb
- CustomerGauge Project Deliverables Document (Typical reports etc) (May 2009) - pdf 5Mb
- Resource document 1: White Paper: Headcount implications for customer voice classification: (Jan 2009) - pdf 60Kb
- Resource document 2: White Paper: Impact of Improving Net Promoter® Scores on Average OrderValue and overall sales (Jan 2009) pdf 80Kb
- Resource document 3: White Paper: Surveying with CustomerGauge - Legal Considerations, privacy laws etc. (May 2009) - pdf 150Kb
DemonstratorGauge
DemonstratorGauge - Field Marketing Measurement Remotely - presentation. (May 2009) - pdf 6Mb
