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Webinar Wednesday: Web Surveys vs. Phone Surveys, in 15 minutes


What works best for Net Promoter® Score: Web Surveys or Phone Surveys?

16.00 UK / 17.00 CET Wednesday 7 December 2011 Register

Find out how in just 15 minutes in this interactive session, the next in our Net Promoter Best Practice Series.

Led by Robert Kerner and Adam Dorrell, this webinar looks at the pros and cons of both web and phone surveys - with cost comparisons, a look at the value, and when to use either web or phone.

This is a fast run through, with practical examples, plus a short Q&A session at the end. It should be useful for those considering the design and implementation of a Net Promoter program. REGISTER  here


Next Up: Found In Translation: Net Promoter Customer Comments Automatically Translated

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