This year's Net Promoter Summit is designed around giving you as much information as possible to get the most out of your NPS program. One of last year's participants describes the event as:
"The CustomerGauge Net Promoter Summit is an inspirational event that helped us make the shift from a product-focused company to a customer-focused company."
If that alone isn't enough to convince you, here are four other reasons to join us on October 8th and 9th:
#1 Invaluable content from Net Promoter experts
Presentations from companies like PVH (brands including Tommy Hilfiger and Calvin Klein), Wolters Kluwer, Electrolux and Nyenrode Business University will give you the ammunition you need to maximise ROI of your NPS program. These diverse B2B and B2C companies will share insights that are useful for every company that uses Net Promoter. For example, you will receive insights to maximize response rates, how to handle a multi-country rollout of NPS and much more.
#2 Exchange NPS best practices with fellow customer experience professionals
Not only will the presentations provide you with valuable information that you can use in your NPS program, also other customer experience professionals have useful information to share. Engage, discuss and take home ideas on best practices that have been tried and tested by customer experience leaders across B2B, B2C, and a wide range of industries.
#3 Expand your network of customer experience professionals
Other customer experience professionals from global companies like Philips, Simcorp, Ziggo, PVH and Nilfisk-Advance will attend the event. This is your opportunity to expand your circle of customer experience professioansl and build up a network that you can rely on in the future.
#4 CustomerGauge roadmap
Stay informed of the latest CustomerGauge innovations as well as the future roadmap to know what to expect of how CustomerGauge will continue to accompany you in your efforts.
If you want more information about the agenda or want to register, click here.