UPDATE - 28 Feb 2012, we moved to Van Diemenstraat 182BWe are pleased to announce that due to expansion CustomerGauge/Directness has today moved to a new larger headquarters. We are now based in the architecturally famous Silodam complex in Amsterdam, a short walk from the Central Station. Our new address is:Silodam 253
Amsterdam 1013 AS
Netherlands

![Churn Rate: How to Calculate Customer Churn [With Formula]](https://customer-gauge.transforms.svdcdn.com/production/blog/churncalc-2.webp?w=1200&h=630&auto=compress%2Cformat&fit=crop&dm=1747869924&s=1b5fa221c6e7481811cf06cd334c8e21)

