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NPS Benchmarks Survey Webinar Part 1

On May 19, 2016, Adam Dorrell and Jørgen Bo Christensen from CustomerGauge took a look at the first results from the ground-breaking NPS Benchmarks Survey 2016. With more than 600 responses from companies large and small this is the largest (and only) survey of the state of the NPS industry. In the recorded webinar below, you'll learn about drivers of success, response rates, close-loop rates and many other stats. Enjoy!

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The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.