The Path to 80 NPS | CustomerGauge The Path to 80 NPS

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The Path to 80 NPS

How would you like an 80 NPS? That's right, 8-0.

Don't worry, that wasn't an exaggerated, click-baity title just to get you to read this. No, we sat down with Brian Hodge, in front of a live audience and discussed his path to achieving 80 NPS AND how he correlated it to faster growth.

But what's NPS worth if you're not tying it to a specific outcome, right? I'm glad you asked, because Brian is going to talk about how, as a champion using data, he was able to correlate profitability and growth directly to hitting specific NPS scores–Then he's going to tell you how to get there.

LISTEN TO THE PODCAST:

WATCH THE LIVE EVENT:

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Next Up: CustomerGauge Account Experience Awards for 2020 Announced!

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The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.