How would you like an 80 NPS? That's right, 8-0.
Don't worry, that wasn't an exaggerated, click-baity title just to get you to read this. No, we sat down with Brian Hodge, in front of a live audience and discussed his path to achieving 80 NPS AND how he correlated it to faster growth.
But what's NPS worth if you're not tying it to a specific outcome, right? I'm glad you asked, because Brian is going to talk about how, as a champion using data, he was able to correlate profitability and growth directly to hitting specific NPS scores–Then he's going to tell you how to get there.
LISTEN TO THE PODCAST:
WATCH THE LIVE EVENT: