The CustomerGauge Account ExperienceTM software combines experience and revenue data with account insights to help you make better customer-centric decisions that grow your accounts faster than the competition.
Tie your B2B experience data directly to revenue to grow faster. Monitor & predict churn to drive transformational change in your org.
Make employee engagement the cornerstone of your company culture with a dedicated employee experience and eNPS suite.
Ask the experts. Become an expert. Learn which workshops and consulting services will help transform your experience program.
Account Experience is for the entire organization—not one department. Effortlessly collect and distribute actionable data to the front-lines in real-time to drive significant account-centric revenue growth.
If revenue integration doesn’t live at the heart of your experience program, success is immeasurable. Companies that monetize their experience programs with revenue integration & go beyond simple feedback management and closed loop practices achieve:
“We have seen a sharp reduction in churn. Within the last two years alone, we've seen a 50% bump in retention.”
TJ Waldorf VP of Inside Sales & Marketing
“I saw (using CustomerGauge) a key new client voicing frustration, so I called them up and asked what was troubling them. He explained, and we solved it within about two days. He called me back, and said ‘You’ve got a customer for life.”
Russell Evans CEO, Wolters Kluwer Asia
“We have moved beyond claiming to be a customer-centric organization - now we have the evidence to back it up.”
Craig Scowen Market Development Manager
“One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”
Joe Bartling Director of Analytics