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Platform
Platform Capabilities-
Surveys & Feedback Capture real-time feedback at the account level, connected to revenue and sentiment
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Dashboards & Analytics Visualize the Account Experience, revenue risk, and financial impact all in one place
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Acting on Feedback Route feedback to the right teams and act on what protects revenue with intelligent AI support
Only With CustomerGauge-
Account-Centric NPS® See true account health across all stakeholders, not fragmented feedback from one contact
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Revenue-Based NPS® Connect account NPS directly to revenue, risk, and financial outcomes in real-time
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Gaige AI AI that interviews customers, summarizes feedback, and surfaces next actions instantly
The B2B Experience Platform
CustomerGauge is the only B2B experience solution built for real-time feedback and actionRequest a Demo
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Solutions
By Industry-
Consumer Packaged Goods Turn real-time feedback into shelf-winning decisions and see what drives retailer satisfaction
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Beverage Collect and act on real-time feedback across every touchpoint from production to point of sale
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Logistics Track and act on account feedback at every touchpoint to reduce delays and protect contracts
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Manufacturing Capture key account and distributor feedback to see which relationships you can grow
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Technology Expand accounts with real-time feedback and see risk before renewals and upsell opportunities
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Services Collect and act on feedback to grow critical B2B accounts faster and spot risk before it costs you
Compare Us To-
Qualtrics Qualtrics was built for B2C research. CustomerGauge was built for B2B revenue.
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General Purpose Survey Tools Basic survey tools tell you what customers think. CustomerGauge tells you what to do about it.
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Homegrown CX Solution Your homegrown solution captures feedback. CustomerGauge turns it into revenue.
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Resources
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About
![Churn Rate: How to Calculate Customer Churn [With Formula]](https://customer-gauge.transforms.svdcdn.com/production/blog/churncalc-2.webp?w=1200&h=630&auto=compress%2Cformat&fit=crop&dm=1747869924&s=1b5fa221c6e7481811cf06cd334c8e21)
