Pricing That Scales With Your Accounts, Not Your Headcount
Most CX platforms charge by seat. CustomerGauge charges by what actually matters: the accounts in your program. That means your entire organization gets access from frontline account managers to the CFO without a per-user bill that grows every time someone needs visibility.
Are We The Right Fit
For Your Business?
We'd love to talk to you about all the amazing things CustomerGauge has to offer (and there's a lot). But we might not be the best fit for your business. See if any of these points resonate with you before we jump on a call.
Is connecting NPS/CX feedback to revenue a priority?
Oh no. If feedback isn't tied to revenue, it's just a score sitting in a dashboard…not a business case. Without that connection, it's nearly impossible to prove CX is driving retention, expansion, or growth, which means budget and buy-in get harder to defend every year. If you ever want to make that connection, give us a call.
Does account-level NPS tracking matter to you?
Uh oh. When NPS only lives at the aggregate or regional level, you can't see which accounts are actually at risk or ready to grow. That means the accounts quietly slipping away look identical to the ones about to expand until it's too late to do anything about it. If you'd like to see NPS account by account, let's talk.
Is closing the loop a core part of your program?
Yikes. Collecting feedback without closing the loop is how detractors stay detractors. If no one follows up on what customer feedback, you're spending effort to gather signals you never act on and customers notice the silence. If closing the loop matters to you, we should chat.
Do you have an executive sponsor tying CX to revenue?
Hmm. Without an executive sponsor connecting CX to revenue, programs tend to stall as a side project. Under-funded, under-prioritized, and first on the chopping block. The most successful programs have a leader championing the link between experience and growth. If you're ready to build that case at the top, give us a call.
Flexible Plans Built For Scale Starting at $24K
Pricing based on your account volume and program scope. Your package is scoped around the number of accounts in your program and the integrations you connect to CustomerGauge.
Our promise? You'll never pay by seat. Every person in your organization, from CX to Sales to the C-suite, gets access to the insights they need.
Key Features:
Stop Collecting Feedback.
Start Growing Revenue.
Your NPS has a dollar value. See exactly what it's worth in 60 seconds. Calculate your ROI now.
Calculate ROIWhat Getting Started Looks Like...
Start Pilot
Kick off your scoped, time-limited pilot
Collect Feedback
Collect a small sample of real customer feedback
Strategy Read-Out
Review the results together in a strategy read-out
Roll Into Full Launch
Scale from pilot into your full program
Introduction
Get introduced to the platform and team
Executive Briefing
Align your leadership on goals and value
Pricing Discussion
Scope your package and investment level
Contract Signatures
Finalize and sign the agreement
Full Launch
Go live across your entire program
What B2B Leaders Say After a Year With Us
Click Any Logo to Find Out
Good Experiences, At Scale
After a successful pilot, we rolled out CustomerGauge to 50+ countries and the program is now one of our CEO's top-priority projects.
Super simple to get started. We went live on Dec 22nd with the pilot and by noon the same day, I was completely convinced. It was a 'wow' moment.
CustomerGauge paid for itself in the direct referral sales it creates.
A very successful transition from our previous platform and we're already seeing the benefits of the platform every day.
We have higher renewal rates with the customers we survey using CustomerGauge.
After a successful pilot, we rolled out CustomerGauge to 50+ countries and the program is now one of our CEO's top-priority projects.
Super simple to get started. We went live on Dec 22nd with the pilot and by noon the same day, I was completely convinced. It was a 'wow' moment.
CustomerGauge paid for itself in the direct referral sales it creates.
A very successful transition from our previous platform and we're already seeing the benefits of the platform every day.
We have higher renewal rates with the customers we survey using CustomerGauge.
Frequently Asked Questions
Their Challenge:
The Results: