Make blindsides and blindspots a thing of the past with CustomerGauge’s robust Account Experience solution—the world’s first dedicated B2B customer experience and retention SaaS software.
The B2B CX revolution is here. Deliver exceptional experiences, monetize accounts and grow retention revenue, all in one dedicated platform.
Make employee engagement the cornerstone of your company culture with a dedicated employee experience and eNPS suite.
Ask the experts. Become an expert. Learn which workshops and consulting services will help transform your experience program.
The B2B market has been wildly underserved. Discover the first Account Experience platform that marries multiple streams of data with cutting-edge intelligence to retain and grow your largest accounts at scale.
If monetization doesn’t live at the heart of your Account Experience program, success is immeasurable. Companies that monetize their experience programs beyond feedback management and closed loop practices achieve:
“One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”
Joe Bartling Director of Analytics
“I saw (using CustomerGauge) a key new client voicing frustration, so I called them up and asked what was troubling them. He explained, and we solved it within about two days. He called me back, and said ‘You’ve got a customer for life.”
Russell Evans CEO, Wolters Kluwer Asia
“We have seen a sharp reduction in churn. Within the last two years alone, we've seen a 50% bump in retention.”
TJ Waldorf VP of Inside Sales & Marketing
“We have moved beyond claiming to be a customer-centric organization - now we have the evidence to back it up.”
Craig Scowen Market Development Manager