Employee churn is bad for business, and considering that only 27% of your employees are considered “highly engaged”, you’re in danger of losing them. Enter the Employee Net Promoter Score®—the most sophisticated Employee Net Promoter® software on the market.
Understand how to improve day-to-day operations across departments.
Identify root cause immediately and act to address issues before you lose top talent.
Happier employees translates to higher overall performance & retention.
Reduce onboarding and training costs by better understanding “good fit” employees.
Traditional employee surveys are long and cumbersome, conducted once a year, and offer no further analysis capabilities to dig into the data. Employee Net Promoter Score surveys use only 1-2 questions, are conducted 2-4x a year and have the backing of the same robust analysis platform as our Net Promoter System®.
CustomerGauge’s Employee Net Promoter System takes the key features of the Net Promoter System and focuses them on bettering employee experiences.
✓ Anonymous feedback
✓ Real-time analytics and feedback monitoring
✓ Permission-based organizational hierarchy
Infrastructure and Security
Push & Pull Data
“CustomerGauge's eNPS tool gets anonymous feedback from our employees and then we segment the feedback into categories. This allows us to find the bigger things that pop up that the majority of employees want changed.”
Colleen Dobbin Human Resources
“One of the best vendors I have worked with in my 25-year career. Always hits deliverables and rarely makes mistakes. Very technically competent.”
Joe Bartling Director of Analytics
“We have seen a sharp reduction in churn. Within the last two years alone, we've seen a 50% bump in retention.”
TJ Waldorf VP of Inside Sales & Marketing