Today we announce our 3rd industry-wide round table event for Manufacturers selling Direct to Consumer (D2C e-commerce).Our two previous events focused on customer experience and combating fraud. Attendees included Sony, Nike, Canon, Philips, Nikon, Adidas, Reebok, O’Neill, Tommy Hilfiger, NS HiSpeed, ABN Amro, Electrolux and Google – a guest list of top brands that’s led me to boldly call this event the “M20 Summit” (“M” standing for Manufacturers).Like the recent meeting of world leaders, we’ll be tackling the three burning issues that face all manufacturers: Channel Conflict, Understanding Metrics and Building the Right Infrastructure. Aim is to share industry best practice and allow networking with colleagues.We have three great speakers:

Manager European Web Sales, Canon Europe: Handling Channel Conflict
UK Country Manager, AT Internet and formerly Retention Manager SonyStyle: How to decode Web Analytics and boost conversion
SVP Marketing, ModusLink: World-Class end-to-end customer experience with a connected infrastructure.

The venue is is close to Amsterdam Centraal Station. Lunch will be served with plenty of opportunity to meet colleagues in the industry.The meeting and lunch is kindly sponsored by ModusLink*

3rd Manufacturers D2C E-Commerce Round Table: M20 SummitThursday 14 May 2009, 10h – 14hAmsterdam NLStrictly for qualified management professionals in leading e-commerce merchants.There is no cost to attendPlease register here moduslinklogo ModusLink is a supply chain business process outsourcing company connecting click to buy with fulfillment, eliminating channel conflict, lack of visibility and losing touch with the customer.* * * * * * * * * * * * * * * * * * * * *Note: Following the main meeting we also plan smaller discussions, including the inaugural session of the European Risk Network (to help combat fraud). You are welcome to join – we should finish at 16h.Links:Manufacturers D2C Ecommerce Group, LinkedIn

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Manufacturer D2C e-Commerce - The M20 Summit, Amsterdam, 14 May