Sony Backstage 101 program reports Net Promoter of 44.

"Slumdog" Atlassian Software reports NPS 52
Atlassian, self-styled "Enterprise 2.0 sector’s Slumdog Millionaire" note on their blog their NPS score of 52, and outline methodology of sampling. "500 customers, chosen at random, and our Net Promoter score was: 52%".I pulled out this section as I thought it was useful: "We made it clear we only required answering one question to participate in the survey. The other three questions were entirely optional:* “If you wish to elaborate on your response, do so here…”
* “Is it OK for us to contact you?”* “If so, what’s your contact information?”According to Atlassian, the survey had a 40% response rate, and 20% of the customers said it was OK to contact them. "First priority is personally calling every single detractor [...] Passing support problems to support and product problems to development loses this vital analysis. Second we are thanking everyone who participated and is willing to contacted.". It's all here.Enderle on Obama NPS
Rob Enderle, IT industry pundit and expert writes in Tech News World that Barack Obama could learn from Intel among others, and invest in the future to survive. He suggests loyalty is key, and that Obama should measure that with Net Promoter Score. Article: TechNewsWorld.CustomerGauge: "Net Promoter in Blood"

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