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Spring Clean your Customer Experience

spring cleanThe daffodils are coming up, the mornings are getting lighter, and the vernal equinox is on the way.It's a perfect time to put yourself in your customers shoes, and think about what your customers might be experiencing. And if you already know about the Net Promoter Score (NPS) you'll be wondering how you can start to measure your customer experience before the end of the quarter.Fear not - we are ready to plant NPS in your organisation. You can be up and running with a fully featured CustomerGauge system and finding out if your customers are willing to recommend. It's simple to get going (no involving IT). You can get results in just a week.Not acquainted with Net Promoter yet? Use the warmer days to learn. Or flip through our 2-minute guide to NPS here.We'll have you polishing up your customer service in no time. Call us to get a fast start on Net Promoter Score.CillitGaugeFact Fans only: The origins of "spring cleaning" may date back to the Iranian Norouz, the Persian new year, which falls on the first day of spring. Iranians continue the practice of "khooneh takouni" (meaning "shaking the house") just before the new year. Or, it might be be traced to the ancient Jewish practice of thoroughly cleansing the home in anticipation of the spring-time holiday of Passover. Honestly, no one really knows.

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The Most Comprehensive B2B NPS & CX Benchmarks on the Planet

See how your experience program compares with over 24,000+ NPS & CX data points collected across 12 B2B industries.